Returns & Exchanges
We want you to be delighted with your pantry staples and cookware; if you are not completely satisfied, you can return your unopened items within 30 days of delivery. Please note that for hygiene and safety reasons, we cannot accept returns on perishable food items or opened ingredients unless they are faulty.
Check Eligibility
Ensure your items are unused, in their original packaging, and are not classified as perishable goods or personalized items.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a unique Return Authorization code.
Secure Packaging
Carefully pack your items to prevent damage during transit and include a note with your name, order number, and authorization code inside the box.
Ship and Refund
Send your package back to our warehouse using a tracked service; once inspected, we will issue a refund to your original payment method within 5-7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing